Website Accessibility Statement

Frenchette is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and WCAG guidelines. We are actively working to increase accessibility and usability of our website for everyone. Frenchette is committed to providing a positive experience to all our customers and employees, and we strive to promote accessibility and inclusion. We have taken steps such as ensuring there is a high color contrast and including alternative text for all images to meet accessibility standards. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your visit to any of Frenchette’s websites a successful and enjoyable experience.

Accessibility Assistance

If you are using a screen reader or other auxiliary aid or are having difficulty using or accessing any element of this website, please feel free to call us at (646) 666-5585 or email us at accessibility@frenchettebakerywhitney.com. We will work with you to provide the information or service you seek through a communication method that is accessible for you, consistent with applicable law. All products available for purchase on this website can be purchased via telephone. If you have a question about a product, or if you would like to place an order telephonically, please call (646) 666-5585 to leave a message; this service is available 24 hours a day, 7 days per week. Please note: If you place an order via the website or our phone line and are doing so after business hours or on the weekend, your order will be processed within two business days.

Our Actions 

Frenchette is currently taking a variety of steps and devoting resources to further enhance the accessibility of our websites. We are training our employees and agents who develop our websites on accessibility compliance and regularly checking the accessibility of our websites. We are proud of the efforts we have made to ensure that our websites are accessible to everyone. We view accessibility as an ongoing effort and are continually seeking solutions that will bring all areas of our website to overall web accessibility.